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Course Overview

In today’s volatile and interconnected business environment, crisis is no longer a question of if – but when. The Leadership in Crisis Management session equips leaders with the mindset, frameworks, and practical tools required to navigate high-stakes situations with clarity and confidence.

Blending proven theoretical frameworks with real-world case studies, this session explores how modern leaders can move beyond damage control to drive transformation. Participants learn how to manage uncertainty, communicate transparently, build rapid response systems, and convert crises into catalysts for long-term growth.

The program addresses the reality of today’s polycrisis era – where cybersecurity threats, reputational risks, regulatory challenges, and operational disruptions can occur simultaneously – demanding agile, ethical, and decisive leadership.

Program Highlights


The 5 C’s of Crisis Leadership framework

Crisis Leadership vs Crisis Management distinction

Real-world case studies across industries

60-minute critical response framework

Crisis simulation exercises & interactive discussions

Practical tools: RASCI, stakeholder mapping, AI dashboards


You'll Learn


Difference between crisis management and crisis leadership

Build structured rapid-response teams for high-risk situations

Design clear and consistent stakeholder communication strategies

Make bold decisions under incomplete data and uncertainty

Leverage AI and dashboards for real-time crisis monitoring

Conduct post-crisis analysis for continuous organizational learning

Reframe crisis from a threat to a transformation opportunity

Strengthen long-term brand equity through authentic response

Programme Mentor

Mr. Laxminarayan G
Head of Data & AI, Global MNC

 

Mr. Laxminarayanan G is a prominent leader in AI and digital transformation, currently the Head of Data & AI at a global MNC company. With a rich background in management consulting, he has spearheaded AI and analytics initiatives for Fortune 500 companies, excelling in digital strategy and large-scale transformations. He blends strategic insight with technical expertise to tackle complex business challenges. He is dedicated to mentoring professionals and students, offering career guidance and structured development plans. His commitment to education includes conducting workshops, career discussions, and training programs to help individuals prepare for successful corporate careers.

Key Highlights Jaro Education

Looking to Elevate Your Leadership in Times of Crisis?

Discover insights and frameworks that define effective crisis leadership in today’s volatile world.

Comma

Companies that manage crises with strong leadership, transparent communication, and swift, decisive action can recover shareholder value up to 3x faster than those that do not.


– Harvard Business Review

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Organizations that had a crisis management plan in place were significantly more likely to emerge stronger after a major disruption, with nearly 50% reporting revenue growth as a result of preparedness.


– PwC

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PwC research shows 89% of leaders now view resilience—built through crisis management—as a top strategic priority, illustrating that preparedness supports long-term competitiveness.


– PwC

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Companies investing in preparedness before a crisis tend to perform better post-crisis because proactive planning and communication reduce damage and speed recovery.


– PwC

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FAQs

This program is ideal for senior leaders, CXOs, business heads, functional leaders, and high-potential managers responsible for decision-making during high-risk or high-uncertainty situations.

Unlike traditional crisis management programs that focus on damage control, this session emphasizes proactive crisis leadership—addressing root causes, strengthening stakeholder trust, and converting disruption into long-term strategic advantage.

Participants will learn the 5 C’s of Crisis Leadership framework along with practical tools such as the 60-minute response model, RASCI matrix, stakeholder engagement mapping, and AI-assisted decision dashboards.

Yes. The session analyzes global and Indian case studies, including responses from companies like Johnson & Johnson, Nestlé, IndiGo, Toyota, and SpaceX.

Yes. The program includes scenario-based simulations, including a deepfake crisis exercise, live discussions, and collaborative response planning.

Participants will gain clarity in high-pressure decision-making, improve crisis communication skills, build structured response systems, and develop the ability to turn crises into opportunities for organizational resilience and growth.

No prior experience is required. However, the program is most valuable for leaders who influence strategic or operational decisions within their organizations.
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